Salesforce's Arundhati Bhattacharya highlights the emergence of new job roles like prompt engineers as AI adoption grows, despite potential transitional disruptions. Salesforce's Agentforce, an autonomous AI application, is enhancing efficiency by automating tasks and providing objective feedback. Clients like Air India are leveraging Agentforce to improve processes, while Salesforce continues to invest in India, fostering upskilling through its Trailhead platform.
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